Enable real-time customer engagement and insights
Want to turn your customers into loyal fans? Your clients into brand advocates? Incorporating social into your sales, marketing and service strategies gives you a whole new way to engage, capture insight and sentiment, and act on opportunities the second they happen.
The proactive, personal way to sell
If you want to know what your customers want, they’re likely sharing it all over social media. In fact, there is so much valuable data out there, the challenge is knowing how to take advantage of it and finding the time to actually do it.
PrenticeWorx offers powerful, yet simple, social tools and insights that can be embedded right inside your CRM system. We make it super easy to ramp up sales, target marketing and provide amazing customer care without leaving your CRM.
- Monitor customers and competitors from CRM
- View visual dashboards of sentiment and activities
- Define specific options to keep efforts focused
- Identify trends across industries, products, etc.
- Understand how you stack up against competitors
- Use insights to innovate products and services
- Post and interact across platforms from one screen
Get plugged in with PrenticeWorx social solutions for Microsoft Dynamics CRM
You don’t have to be a social expert to make it work for you. With tools like Microsoft Social Engagement, you can move beyond tweets to a more effective way to drive business, strengthen relationships and learn new ways to compete.