MICROSOFT 365 COPILOT
Put Microsoft 365 Copilot to work across your business.
Microsoft 365 Copilot brings AI into the tools your teams already use—but successful adoption takes more than assigning licenses.
PrenticeWorx helps you identify practical use cases, prepare your Microsoft environment, introduce Copilot to your teams, and build an approach that can evolve as your organization learns where AI creates value.
Where can Copilot make everyday work easier?
The best Copilot opportunities start with the work people already do every day. Look for places where finding information, preparing content, and repetitive knowledge work consume unnecessary time.
Find the information people already have
Important context can be spread across emails, meetings, documents, chats, and files.
Copilot can help users work with information they already have permission to access across Microsoft 365.
Reduce repetitive knowledge work
Drafting, summarizing, organizing information, and preparing for conversations can consume significant time.
Copilot can assist with selected everyday tasks so people can spend more time reviewing, deciding, and acting.
Help teams work with AI consistently
Giving people access to AI does not automatically create useful adoption.
Define appropriate use cases, expectations, data access, and training so people understand where Copilot belongs in their work.
BUILT INTO THE WAY YOU ALREADY WORK
One AI assistant. Across Microsoft 365.
Teams
Catch up on meetings and conversations, summarize relevant information, and work with supported collaboration experiences.
Outlook
Summarize email threads, prepare responses, and work with relevant communication and calendar context.
Word & PowerPoint
Draft, summarize, refine, and develop content using supported Copilot capabilities.
Excel
Use supported Copilot experiences to explore and work with spreadsheet data.
BUILT FOR THE WAY PEOPLE WORK
Give your team an AI assistant for everyday work.
Bring AI into the tools your team already uses so people can spend less time searching, summarizing, drafting, and organizing information and more time moving work forward.
Identify practical use cases
Look at where teams spend time searching for information, preparing content, summarizing work, analyzing information, or completing repeatable knowledge tasks.
Prepare your Microsoft environment
Review licensing, identities, permissions, SharePoint and OneDrive content, governance, and the information Copilot may be able to surface.
Roll out with the people doing the work
Start with appropriate teams or pilot groups, give users practical examples, and establish expectations around how AI-generated content should be reviewed.
Measure adoption and expand deliberately
Monitor usage, identify where Copilot is creating value, refine your enablement approach, and expand into additional teams or use cases when the organization is ready.
A PARTNER WHO BUILDS AROUND YOU
AI should work around the way your business works.
Before recommending how Copilot should be used, we look at the work behind it.
Where are people losing time? Which information should users be able to find? Are existing permissions appropriate? Which tasks benefit from AI assistance, and which still require human judgment?
Those questions help determine where Copilot can create meaningful value, what your environment needs before rollout, and how your teams should be introduced to it.
The value of AI isn’t having it. It’s knowing where to put it to work.
FROM AI ASSISTANCE TO AI-POWERED WORK
Go beyond everyday AI assistance.
Microsoft 365 Copilot can be the starting point for a broader AI strategy. Extend what your teams can do with agents, automation, and custom AI experiences built around your business.
FROM AI ASSISTANCE TO AI-POWERED PROJECT DELIVERY
Build an AI strategy that can grow with you.
Microsoft 365 Copilot can be a starting point. As your organization identifies additional opportunities, agents and connected AI experiences can support more specialized processes.
Copilot
AI for everyday work
Help people find information, create content, summarize work, analyze information, and work across supported Microsoft 365 experiences.
Agents
AI for repeatable roles and processes
Use agents for defined tasks, knowledge experiences, or workflows where a more specialized AI experience makes sense.
Custom AI
AI built around broader business requirements
When requirements extend beyond everyday Microsoft 365 assistance, evaluate Copilot Studio, Power Platform, connectors, and custom development around the systems and processes your business depends on.
HOW PRENTICEWORX HELPS
Experienced people. An AI approach built around your business.
Putting Copilot to work requires decisions about people, processes, information, governance, and technology.
PrenticeWorx combines Microsoft expertise with practical business experience to help you determine where AI belongs, prepare for adoption, and continue improving how your teams use it.
AI strategy & readiness
Identify practical Copilot use cases and evaluate the Microsoft environment behind them.
Review licensing, access, data governance, organizational priorities, and rollout requirements before scaling adoption.
Copilot implementation
Configure and introduce Microsoft 365 Copilot around the teams, use cases, and organizational requirements you’ve identified.
Establish an appropriate rollout approach rather than treating license assignment as the end of implementation.
Adoption & optimization
Help users understand where Copilot fits into everyday work.
Monitor adoption, gather feedback, identify barriers, and refine how Copilot is used as teams gain experience.
Agents & custom AI
Evaluate where specialized agents, automation, integrations, or additional AI experiences could support business processes beyond everyday Copilot assistance.
THE BUSINESS CASE
What’s the potential business impact of Microsoft 365 Copilot?
A Microsoft-commissioned Forrester study found significant potential value from Microsoft 365 Copilot, including productivity gains, measurable financial returns, and time savings across everyday work.
116%
ROI over three years
9 hours
Time saved per Copilot user per month
10 months
Payback period
Source: Forrester Consulting, The Total Economic Impact of Microsoft 365 Copilot, commissioned by Microsoft, 2025.
Results are based on a composite organization from interviewed customers and survey respondents.
Microsoft 365 Copilot pricing and licensing
Licensing depends on your existing Microsoft 365 subscription, organization size, and the Copilot experience you need.
PrenticeWorx can help you evaluate prerequisites and determine the appropriate licensing approach for your environment.
Microsoft 365 Copilot
w/Annual Commitment & Upfront Payment
Frequently asked questions
Microsoft 365 Copilot is Microsoft’s AI assistant for work. It can help users create, summarize, analyze, and find information across supported Microsoft 365 experiences, using organizational context where the user’s license and permissions allow it.
Copilot Chat is available to eligible Microsoft 365 users without a separate Microsoft 365 Copilot license and provides secure AI chat capabilities.
A licensed Microsoft 365 Copilot experience adds deeper work-grounded capabilities and Copilot functionality across supported Microsoft 365 apps.
No.
Copilot respects the user’s existing Microsoft 365 permissions. It can surface information the user is already authorized to access, which is why permissions and content governance should be reviewed before rollout.
Yes.
Review licensing, identities, SharePoint and OneDrive permissions, data governance, security controls, and the use cases you plan to support.
Microsoft recommends readiness and governance work before broad deployment.
Agents are AI experiences designed to support specific knowledge, roles, tasks, or processes.
They can range from relatively simple knowledge-based agents to more advanced experiences involving organizational data and automation. Depending on how they’re built and used, additional metered consumption or licensing can apply.
Microsoft states that prompts, responses, and organizational data accessed through Microsoft Graph are not used to train the foundation models used by Microsoft 365 Copilot.
PrenticeWorx can help evaluate readiness, identify use cases, support implementation, and develop an adoption approach around your organization.
Define the outcomes you want before rollout.
Depending on your use case, that may include adoption, time saved on selected tasks, process cycle time, employee feedback, quality, or other business measures.
READY TO PUT AI TO WORK?
Start with the work that matters.
Microsoft 365 Copilot can create more value when it is introduced around real business needs, appropriate data access, and the people who will use it.
Talk with PrenticeWorx about your Copilot readiness, rollout priorities, and what your organization should tackle first.