SERVICES
Microsoft consulting services built around how your business actually works.
Whether you’re implementing something new or improving what you already have, we help you connect Microsoft technology to the processes, people, and priorities behind your business. Our team works across Dynamics 365, Business Central, and Power Platform to implement, optimize, integrate, and support systems designed around what your organization actually needs.
How we work
A structured, collaborative approach designed to reduce risk, drive adoption, and deliver long-term value.
1. Understand
We look at your goals, workflows, systems, data, and pain points to understand what is working, what is getting in the way, and what needs to change.
2. Design
We define an approach around your priorities—using native Microsoft functionality, integrations, ISVs, or customization where each makes sense.
3. Implement
We configure, integrate, test, and prepare the solution for your team with a focus on quality, adoption, and minimizing unnecessary disruption.
4. Support
After launch, we can help troubleshoot issues, optimize processes and configuration, and adapt the Microsoft environment as your business changes.
Microsoft consulting services
Whether you’re implementing a new Microsoft solution, improving an existing environment, or trying to solve a specific operational problem, the work should start with what your business needs—not with a predetermined technology answer.
Implementation
Plan, configure, integrate, test, and launch Dynamics 365, Business Central, and Power Platform solutions around the workflows your organization needs to support.
Optimization
Improve an existing Microsoft environment by revisiting processes, configuration, integrations, and other issues that may be creating unnecessary work or limiting how effectively the system supports your business.
Integrations & Custom Development
Connect Microsoft applications with the systems your business depends on, using integrations or custom development when standard functionality alone doesn’t meet the requirement.
Advisory & Strategy
Evaluate your current technology, processes, priorities, and constraints and develop a practical path forward around what will create the most business value.
Training & Adoption
Help your team understand new systems and processes so the technology is not simply implemented, but actually used effectively after launch.
Ongoing support
Get help troubleshooting issues, improving your Microsoft environment, and adapting systems and processes as your organization changes.
FROM STRATEGY TO SUPPORT
Support that doesn’t stop at go-live.
Your business keeps changing after implementation, and your Microsoft environment should be able to change with it. From planning and implementation through optimization and ongoing support, PrenticeWorx can stay involved as your processes, priorities, and technology needs evolve.
Why choose PrenticeWorx?
Microsoft expertise matters.
So does understanding the work behind it.
Real-world expertise
Our consultants, developers, and architects bring Microsoft expertise together with hands-on business experience. That changes the questions we ask, the problems we notice, and how we design solutions around the people doing the work.
Direct access
Work directly with experienced people who understand your requirements and stay involved in the solution. Fewer layers means less gets lost between discovery, decisions, and delivery.
Challenge & accountability
We don’t assume the first answer is the right one. We ask harder questions, challenge assumptions, and look at your processes and data to determine what will actually move the business forward.
Built around your business
The right approach may use native Microsoft functionality, an ISV, integration, or customization—and projects can evolve as priorities change. The goal is to build around what your business actually needs.
Frequently Asked Questions
PrenticeWorx provides Microsoft consulting services including implementation, optimization, integrations and custom development, advisory and strategy, training and adoption, and ongoing support. The approach starts with your business requirements and determines how Microsoft technology should support them.
PrenticeWorx works across Microsoft business applications including Dynamics 365, Business Central, Power Platform, and Microsoft 365 Copilot. The right technology depends on the processes, systems, and business requirements involved.
Yes. Not every engagement needs to start with a new implementation. PrenticeWorx can evaluate an existing Microsoft environment, identify where technology or processes are creating problems, and help determine a practical path forward.
Implementation timelines vary based on scope, business processes, existing systems, integrations, data, customization, and organizational readiness. During planning, those requirements are evaluated so the project can be scoped and sequenced around realistic priorities.
Yes. PrenticeWorx can remain involved after go-live to troubleshoot issues, optimize the environment, support users, and help the technology continue evolving with the business.
Start with a conversation about your business. We’ll discuss what you’re trying to accomplish, what is getting in the way, and what systems are involved so we can determine an appropriate next step.
LET’S BUILD WHAT’S NEXT
Your business is unique.
Let’s build what works.
Whether you’re exploring a new project or just want to talk through your goals, we’re here to help.